Andover Bank is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Andover Bank site and governs data collection and usage. By using the Andover Bank site, you consent to the data practices described in this statement.

Collection of your Personal Information

Andover Bank collects personally identifiable information, such as your email address, name, home or work address or telephone number. Andover Bank also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Andover Bank. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Andover Bank for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Andover Bank site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Andover Bank public message boards, this information may be collected and used by others. Note: Andover Bank does not read any of your private online communications.

Andover Bank encourages you to review the privacy statements of Web sites you choose to link to from Andover Bank so that you can understand how those Web sites collect, use and share your information. Andover Bank is not responsible for the privacy statements or other content on Web sites outside of the Andover Bank and Andover Bank family of Web sites.

Use of your Personal Information

Andover Bank collects and uses your personal information to operate the Andover Bank Web site and deliver the services you have requested. Andover Bank also uses your personally identifiable information to inform you of other products or services available from Andover Bank and its affiliates. Andover Bank may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Andover Bank does not sell, rent or lease its customer lists to third parties. Andover Bank may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Andover Bank may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Andover Bank, and they are required to maintain the confidentiality of your information.

Andover Bank does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Andover Bank keeps track of the Web sites and pages our customers visit within Andover Bank, in order to determine what Andover Bank services are the most popular. This data is used to deliver customized content and advertising within Andover Bank to customers whose behavior indicates that they are interested in a particular subject area.

Andover Bank Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Andover Bank or the site; (b) protect and defend the rights or property of Andover Bank; and, (c) act under exigent circumstances to protect the personal safety of users of Andover Bank, or the public.

Use of Cookies

The Andover Bank Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Andover Bank pages, or register with Andover Bank site or services, a cookie helps Andover Bank to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Andover Bank Web site, the information you previously provided can be retrieved, so you can easily use the Andover Bank features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Andover Bank services or Web sites you visit.

Security of your Personal Information

Andover Bank secures your personal information from unauthorized access, use or disclosure. Andover Bank secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Andover Bank will occasionally update this Statement of Privacy to reflect company and customer feedback. Andover Bank encourages you to periodically review this Statement to be informed of how Andover Bank is protecting your information.

Contact Information

Andover Bank welcomes your comments regarding this Statement of Privacy. If you believe that Andover Bank has not adhered to this Statement, please contact Andover Bank at We will use commercially reasonable efforts to promptly determine and remedy the problem.