If you suspect your card has been lost or stolen, notify us immediately by calling (844) 259-5473. For after-hours support, call (800) 472-3272, option 2 to block your card. You may also contact Mastercard or Visa directly to report your card lost or stolen. Call (800) 325-3678.
Debit Card Fraud
If you suspect fraud on your debit card, notify us immediately by calling us at (844) 259-5473. If it is after hours, you can put a block on your card by calling (800) 472-3272, option 2. You may also send an email. We will contact you as soon as possible.
If you suspect your credit card has been compromised, please call (800) 883-0131. Customer service is available 24 hours a day, 7 days a week through TCM Bank, N.A., our credit card issuer.
You can also manage your credit card online by logging into your account.