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Albion Banking Center

53 E State St
Albion, PA 16401
Phone: (814) 756-4138

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Albion Banking Center

Andover Banking Center

19 Public Square
PO Box 1300
Andover, OH 44003
Phone: (440) 293-7605

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Andover Banking Center

Ashtabula Harbor Banking Center

1630 West 19th Street
Ashtabula, OH 44004
Phone: (440) 964-8999

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Ashtabula Harbor Banking Center

Austinburg Banking Center

1853 Route 45
PO Box 273
Austinburg, OH 44010
Phone: (440) 275-3333

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Austinburg Banking Center

Conneaut Banking Center

339 State Street
Conneaut, OH 44030
Phone: (440) 593-6595

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Conneaut Banking Center

Andover Bank Corporate Headquarters

600 East Main Street
PO Box 1300
Andover, OH 44003
Phone: (440) 293-7256

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Andover Bank Corporate Headquarters

Edinboro Banking Center

212 Plum St
Edinboro, PA 16412
Phone: (814) 734-1655

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Edinboro Banking Center

Geneva Banking Center

665 South Broadway
Geneva, OH 44041
Phone: (440) 466-3040

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Geneva Banking Center

Jefferson Banking Center

150 North Chestnut Street
Jefferson, OH 44047
Phone: (440) 576-2265

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Jefferson Banking Center

Madison Banking Center

6611 North Ridge Road
Madison, OH 44057
Phone: (440) 417-0200

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Madison Banking Center

Millcreek Banking Center

2420 Zimmerly Rd
Erie, PA 16506
Phone: (814) 833-4550

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Millcreek Banking Center

Stow Loan Production Office

3924 Clock Pointe Trail, Ste. 101
Stow, OH 44224
Phone: (844) 259-5473

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Stow Loan Production Office

Covid 19 Updates and Relief Options | Andover Bank

COVID-19 Update & Relief Options

At Andover Bank, our first priority is providing a safe and secure environment for our customers, employees and communities.

As of May 19, masks and social distancing are not required in our Ohio branches if you are fully vaccinated. 

Our branches are fully open with regular lobby and drive-up hours:

Regular Lobby Hours
M-Th:    9:00am - 5:00pm
Fri:    9:00am - 6:00pm    
Sat:    9:00am - 12:00pm 

We are encouraging customers to make appointments for in-branch banking. This will help us limit the amount of people in our offices at any given time. Branch appointments can be scheduled by calling 844-259-5473.

Please continue to utilize our drive-ups and our online and mobile tools for your banking needs when possible. We have implemented safety and cleaning measures in all our offices. We will continue to follow the guidelines set forth by the CDC and the states of Ohio and Pennsylvania.

Andover Bank is here for you and our communities.

Branch Safety and Cleaning Measures
Remote Banking Options
Mortgage/Consumer Loan Hardship Relief
Business Loan Hardship Relief
Credit Card Support
Additional Resources
Loan Deferment Form
 

Branch Safety and Cleaning Measures

As you enter our branch lobbies, please observe the following:

  • Maintain social distancing by keeping six feet away from others unless fully vaccinated
  • Wear a face mask for your safety and those around you unless fully vaccinated
  • Refrain from entering if you are sick or have a temperature 
  • Our branches will limit the number of customers in the lobby at any given time. You may experience a short wait during busy times

For the safety of customers and employees, these procedures have been implemented in all our offices:

  • Masks will be worn by all Andover Bank employees unless fully vaccinated
  • Masks, gloves, and hand sanitizer are supplied to all employees
  • Temperature checks are required of all employees
  • Hand sanitizer stations will be available at lobby entrances
  • Branch cleaning staff are utilizing additional disinfectant solutions
  • All high-touch areas will be wiped down every two hours (teller counters, door handles, drive-up tubes, ATM keypads)
  • Pens will be wiped down after each use
  • Acrylic shields have been installed at teller lines and service desks

Remote Banking Options

Andover has a number of additional convenient services to meet your banking needs:

Mortgage/Consumer Loan Hardship Relief

If you are experiencing any financial hardship that will impact your ability to stay current on your Andover Bank loan payments, we are here to help you through this difficult time. 

  • Partial loan payment deferment is available (Please complete the form below to initiate a deferment)

If you have questions about your loan, we encourage you to contact:

Business Loan Hardship Relief

We understand the substantial impact the coronavirus is having on small businesses. If your business is experiencing financial hardship that will impact your ability to stay current on your Andover Bank business loan payments, we are here to help. 

If you have questions about your loan, we encourage you to contact:

Credit Card Support

For assistance with your Andover Bank credit card (provided by TCM Bank, N.A., our credit card issuer), we encourage you to reach out to their 24/7 customer support by calling 800-883-0131. Alternative payment options can be explored with them. 

Beware of Scammers

Scammers are taking advantage of fears surrounding the Coronavirus. Be cautious and aware so you can keep your personal information safe. Read some tips from the FTC.   

Additional Resources

We will continue to monitor the situation and evaluate the need for any additional measures to protect our customers and employees. For additional information about COVID-19, please visit the CDC online or the Ohio Department of Health’s new COVID-19 website.

Loan Deferment Form

To initiate a partial deferment on your loan payments, please fill out the following form. Please include your loan account number and the reason for your financial hardship in the “Message” field.

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